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Ursprungligen postat av Galeocerdo cuvier
"Dear ****** Thank you for choosing Bet777 !Your refund request of %CURRENCY%%AMOUNT% is currently being processed and will be completed by wire transfer. In order to process the transfer, our payment partner requires a front and back copy of your identity card as well as a copy of your credit card
.Please also send us a copy of your bank statement. We would like to point out that the copy of your bank account details must contain the IBAN number (International Bank Account Number) and the BIC code (Bank Identification Code).As soon as we receive this information, your refund request will be approved by our payment partner.We take this opportunity to remind you that the wordings that may appear on your bank statements are: Casino de Spa.See you soon on Bet777!Regards,Customer Service"
Första kraven är begripliga, kort och ID. Därefter börjar man dravla om "bank statement" där kontodetaljer samt IBAN och BIC skall stå. Jag har inte tillgång till något sådant skit hos min bank (Nordea). Någon annan som fått dessa larviga krav?
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Har själv nordea och skickade in id bild på visa samt bild på kontot med iban sen ringde de och efter det fick jag mina pengar på en dag.