Citat:
Ursprungligen postat av BroderH
Jag mailade för nån vecka sen och frågade om de fortsatte som vanligt efter nyår, och det skulle de göra svarade dom.
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För din info:
We are still facing technical difficulties with our server park and would like to inform you in general and urgent questions.
1. Active bonus / free bet / free spins / reload bonus
All bonuses on your account will be extended. If a bonus should expire on your account, we will recredit the bonus to previous state.
2. Withdrawals
As soon as our system is back to normal our team will process your pending withdrawal.
Unfortunately we are unable to exactly estimate when the issues will be solved and there are some extra delays due to the Christmas hollidays. We will keep you updated and will get back to you as soon as we have any news.
In the meantime, rest assured that we are doing our very best to keep the unavailability as short as possible and provide you with a better and faster service as soon as possible.
Additionally we would like to inform you, that our Support Team is doing their very best to answer all your questions, but due to the high amount of affected players, there might be significant delays in our replies.
Once again, we apologise for the inconvenience and thank you for your patience in this matter.
Best regards
Betfinal