1 spel via call center som jag fick half push/half loss på, sedan fick jag det här mailet:
"Dear Robin,
This email follows a review of your Stan James betting account dubitzkij.
The decision has been made to remove the option of placing bets through our call centre on this account.
You are welcome to continue to enjoy Stan James's products online at
Online Sports Betting, Live In-Running Betting, Mobile Betting, Casino, Poker or via our mobile telephone application (text stans to 89700.)
This decision has been made purely for commercial reasons and we regret any inconvenience caused.
Kind regards,
Simon"
Frågade om det i chatten och så här svarade de...
08:14:17 PM [John] Hello, Welcome to Stan James Live Support, how may I help you?
08:14:33 PM [RobinD] Excuse me, but what are you doing to my account? Now I can't place bets through the call center?
08:15:29 PM [RobinD] I placed one bet, that lost.. on closing line.. to avoid the bullshit you accused me of a couple of days ago. What's the point in being a bookie, and providing odds if I can't play them!?
08:15:35 PM [John] One moment please
08:16:05 PM [RobinD] yes, off course
08:20:28 PM [John] I have looked at your account and you cannot place bets via the call centre and you will only get very small bets on-line.
08:20:47 PM [RobinD] why?
08:20:54 PM [RobinD] I am losing my money to you
08:21:36 PM [RobinD] I have placed under 15 bets at StanJ
08:21:36 PM [John] This is a Trading decision. I'm afraid you will have to accept the stake you are offered on-line.
08:21:55 PM [RobinD] Why cant your traders do there jobs instead?
08:22:39 PM [John] We all have jobs to do. You will have to accept the stake you are offered on-line
08:22:58 PM [RobinD] you accepted a bet through call center that lost on closing line, there can be no good reason for restrcting my account when I have to get the stakes manually granted
08:23:32 PM [RobinD] I play for small money and I am a loosing player
08:23:56 PM [RobinD] atleast give me a good explanation instead of these "you have to accept..."-answeres
08:24:49 PM [John] The decision is made due to the selections you place bets on.
08:25:03 PM [RobinD] whats wrong with them?
08:29:12 PM [John] These are selections that we do not wish to take larger bets on from certain customers. It becomes apparent quickly that all your bets are these kind of selections.
08:29:53 PM [RobinD] So you are saying I am to good of sportsbetter to be alowed to play?
08:30:22 PM [John] You can see it that way.
08:30:30 PM [RobinD] this business of yours is not very far from theft
08:30:43 PM [RobinD] I have no chance of getting my deposited money back
08:30:45 PM [John] The restrictions will not be relaxed - sorry.
08:31:03 PM [RobinD] so what is my maximum stake?
08:31:24 PM [John] It will depend on the market. It will be small.
08:31:44 PM [RobinD] which market has the highest maximum?
08:32:20 PM [John] They all differ.
08:32:31 PM [RobinD] can't you give me a number?
08:32:46 PM [RobinD] 5, 10, 15?
08:33:16 PM [John] No. All markets differ. You may get 15 on at Evs.
08:33:43 PM [John] 1/1
08:34:02 PM [John] Decimal = 2.0
08:34:08 PM [dubitzkij] mm
08:35:06 PM [John] It is your choice if you wish to accept small bets on-line.
08:35:18 PM [RobinD] there is no choice
08:35:46 PM [John] You place small bets or you do not. That is your choice.
08:36:31 PM [RobinD] As I said, there is no choice. Your employer is a thief, I am off. thanks for the answers