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Gammal 2013-08-26, 13:33   #134
DamageINC
 
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I förrgår spelade jag på Melzer +1.5 set mot Monfils. Melzer vann första set (6-3) och ledde i andra (2-1) när Monfils gav upp. Eftersom matchen var en tresetare så hade jag tekniskt sett vunnit matchen när Melzer vann första set, men tydligen voidar Pinnacle spel som detta.

Fair enough, det står tydligt i deras regler, men kan någon förklara varför de har valt att voida i dessa fall? Jag försökte fråga supporten men de var lika värdelösa som valfri Maltasupport:

Citat:
Hello,

My bet with Ticket-ID: 318824442 got cancelled which surprised me a little. I looked it up in your rules and sure enough, you had that covered there. So I'm not disputing anything, but I'm curious to as why you void bets on -1.5/+1.5 sets when the player with +1.5 wins the first set and the other player retires later? I mean, since the match is best out of three, it means that that the result of the bet technically is decided, doesn't it?

Citat:
Dear Sir,

Your Tennis wager has been graded as per our Tennis rules. For your convenience please find pasted bewlo our Tennis rule number 3.
3. Sets Betting:
If a tennis match is not completed because of a player retirement or disqualification, all Set wagers will be considered void. Such wagers will be cancelled and the monies refunded.

Kind regards,
Customer Service Department
Pinnacle Sports
Hi,

Yes, as I stated in my message I do know that. I was just curious as to why your rules are formed to void these bets as they technically are already decided before the player retires. But it's not that important, and I'm not disputing anything.

Citat:
Dear Client,
Kindly be advised we regret you feel this way but the wager has been graded as per our rules.

Kind regards,
Customer Service Department
Pinnacle Sports
Hi,

Are you seriously reading what I'm writing? I'm not saying anything is wrong and I'm completely fine with the way it was graded

It was just a question out of curiousity, nothing else

Citat:
Dear Client,
We would like to inform you that the rules listed on our website are set by the company.

Kind regards,
Customer Service Department
Pinnacle Sport
Så, finns det någon rationell förklaring till dessa regler eller är det bara så det råkat bli?
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